Miles Anderson

Bachelor of Science in Computer Science, Minor in Business Administration

• Provide Tier I IT support for faculty, staff, and students across Windows environments, hardware, software, and network-related issues.
• Manage identity access and account security workflows using Active Directory and university IAM systems.
• Troubleshoot connectivity, authentication, device configuration, and remote access issues in a high-volume support environment.

• Engineered automated data processing workflows using Python and Zoho Deluge, significantly reducing manual data entry for operational teams.
• Architected API integrations between Outlook, Excel, and CRM platforms to ensure high-fidelity data synchronization and robust reporting.
• Managed and optimized complex CRM databases and client information systems, ensuring rigorous data accuracy while implementing efficient, scalable workflow tracking processes.
• Authored comprehensive technical documentation for newly developed data pipelines and operational workflows to streamline employee and stakeholder onboarding.

• Supported a comprehensive, semester-long marketing campaign focused on driving ticket sales, maximizing student engagement, and executing targeted event promotion strategies.
• Coordinated communication between student leaders, production teams, and campus organizations to keep initiatives on schedule.
• Tracked outreach efforts and maintained consistent brand visibility across multiple promotional channels.

• Coordinated setup and breakdown for large-scale events, managing strict timelines and operational logistics across multiple teams.
• Facilitated rapid issue resolution and real-time communication between catering, facilities, and management during high-pressure events.
• Supervised and trained seasonal staff on facility reset procedures, ensuring consistent service quality and adherence to venue standards.

• Collaborated with ambassadors, venues, and talent to coordinate promotional events and campaign logistics.
• Managed communications between DJs, venue operators, and event stakeholders to ensure successful execution.
• Directed on-the-ground operations during live events, overseeing stage management and ensuring seamless transitions between performing artists.

• Developed a CLI tool to benchmark encryption algorithm speeds including AES-256 and ChaCha20 using real-time MB/s performance metrics.
• Implemented memory usage tracking and SHA-256 integrity validation to ensure accurate file verification across test runs.
• Designed comparative dashboard-style outputs to analyze performance trade-offs across different hardware environments.

• Engineered a MySQL database to securely manage user authentication credentials and file storage paths.
• Implemented Role-Based Access Control (RBAC) to distinguish between administrator configuration rights and user permissions.
• Built a Python client interface to process data inputs while maintaining data integrity across the system.

• Developed a client-side web application to assist musicians with rhythm training using dynamic audio tools.
• Integrated Fast Fourier Transform (FFT) analysis to process real-time audio frequencies and improve rhythmic accuracy detection.
• Designed a responsive interface to ensure compatibility across desktop and mobile environments.

• Developed an immersive couch co-op adventure game requiring players to manage complex survival mechanics including warmth, stamina, and limited inventory space.
• Collaborated with a cross-functional team of developers to implement core game logic and dynamic visual shaders.
• Award: Winner of the 2022 OGPC Judges Choice Award.